CLIENT INFORMATION Name*
First
Middle
Last
What is your appointment time?* For you privacy how would you like us to use your Primary phone?* Address of Client*
Date of Birth* Ethnic Background Current relationship status?
EMERGENCY CONTACT INFORMATION Emergency Contact Address
Emergency Contact Relationship*
ISSUE INFORMATION Briefly describe what has prompted you to seek our services today.*
INSURANCE, EMPLOYMENT & REFERRAL INFORMATION Policy Holder Address (if different then your address)
Policy Holder Date of Birth* Medical Card – FRONT Accepted file types: jpg, jpeg, png, gif.
Please post a camera photo of the Front of your insurance card.
Medical Card – BACK Accepted file types: jpg, jpeg, png, gif.
Please post a camera photo of the back of your insurance card.
Driver's License – Front Accepted file types: jpg, jpeg, png, gif.
Please post a camera photo of the front of your drivers license or other state issued id card.
What is your relationship to the employee with the Counseling/EAP benefit?* Date of Birth of Employee with EAP Benefit*
MEDICAL INFORMATION Do you receive regular Well Person (Physical) Exams? When was your last physical with your doctor? Approximate date
When was your last visit with a doctor for any reason? Approximate date
In general, how would you rate your overall health? Do you talk to your doctor regularly about your health, medication and side effects? What medications, vitamins, supplements, and over the counter products are you using for your health? Please enter all of your medication/supplement names, dosages and usage reasons.
For prescription medications please include the dosages.
Do you take your medications as prescribed?
MILITARY INFORMATION Veteran Experienced Combat?
SUBSTANCE USAGE INFORMATION Substances used in the past 12 months* Please check all the apply currently or in past 12 months.
1) In the past 12 months how often do you have a drink containing alcohol?* 2) How many drinks containing alcohol do you have on a typical day you are drinking?* 3) How often do you have four or more drinks on one occasion?* 4) How often in the past 12 months have you found that you were not able to stop drinking once you had started?* 5) How often in the past 12 months have you failed to do what was expected of you because of drinking?* 6) How often in the past 12 months have you needed a drink first think in the morning to "get yourself going?"* 7) How often in the past 12 months have you had a feeling of guilt or remorse after drinking?* 8) How often in the past 12 months have you been unable to remember what happened the night before because of your drinking?* 9) Have you or someone else been injured because of you drinking?* 10) Has a relative, friend, doctor or other health care professional been concerned about your drinking and suggested you cut down?* Have you discussed your drinking with a healthcare professional?* When you are drinking alcohol what is your preferred drink?* What is the size of beer do you normally consume? What is the approximate quantity of wine do you consume when you are drinking? What is the approximate quantity of spirits do you consume when you are drinking? How often do you use Cannabis/THC?* What method do you most often use to consume Cannabis/THC?* Have you ever discussed your Cannabis/THC usage with a healthcare professional?*
DOMESTIC VIOLENCE INFORMATION Domestic Violence History* Domestic violence is a term used to describe offenses committed against an intimate partner, family member, or other individuals within the household.
When did you last experience the selected domestic violence offense(s)? Are you presently in a the domestic violence situation?
LIFE IMPACT INFORMATION During the last 30 days, to what extent has your ability to perform your daily activities been impacted by this issue? During the last 30 days, to what extent has this issue impacted your normal activities with family and friends? During the last 30 days, to what extent has your physical health interfered with your ability to be as productive as you would like to at work or other daily activities? How many days in the last 30 days have you had an unplanned tardiness or absence from work? How has this problem affected your Marriage or Partnership?* How has this problem affected your Family?* How has this problem affected your job or school performance?* How has this problem affected your friendships?* How has this problem affected your current financial situation?* How has this problem affected your current legal situation?* How has this problem affected your health?* How has this problem affected activity level?* How has this problem affected your mood?* How has this problem affected your eating habits?* How has this problem affected your sleeping habits?* How has this problem affected ability to concentrate?* How has this problem affected your parenting?* How has this problem affected your anger?* How has this problem affected your spirituality?*
CONSENTS & SIGNATURE EAP COUNSELING* EAP COUNSELING is a confidential process designed to help you address your concerns, come to a greater understanding of yourself, and learn effective personal and interpersonal coping strategies. It involves a relationship between you and a trained therapist who has the desire and willingness to help you accomplish your individual goals. Counseling involves sharing sensitive, personal, and private information that may at times be distressing. During counseling, there may be periods of increased anxiety or confusion. The outcome of counseling is often positive; however, the level of satisfaction for any individual is not predictable. Your therapist is available to support you throughout the counseling process. Please note that your provider won’t be able to make any official diagnosis, to fulfill any court order or prescribe any medications.
EAP COUNSELING does not include:
Documentation or evaluation for Family and Medical Leave Act (FMLA), Short-term disability or Long-term disability
Court-Ordered treatment including substance abuse, DUI, Family Court, CPS, Custody evaluations or consultations
Medication prescribing, consultation or evaluation
Court or legal requested or related services, consultations or evaluations
Expert Witness, Accident Evaluation, Divorce Evaluation or services related to lawsuit, court or legal matters.
Emotional Service Animal (ESA) Letter of Certification
Letters for clients on their behalf for any reason
Crisis Evaluation or Treatment
In-Patient Treatment or Evaluation
Hospitalization Treatment
Transportation of any kind
24-hour Coverage to reach a therapist or staff with H3 For You, PLLC
Counseling to individuals already seeing same therapist for couples services
Counseling to couples already seeing same therapist for individual services
Testing of any kind
I understand EAP Counseling as described.
CONFIDENTIALITY* All interactions with H3 For You, PLLC, including scheduling of or attendance at appointments, content of your sessions, progress in counseling, and your records are confidential. No record of counseling is contained in any academic, educational, or job placement file. You may request in writing that the counseling staff release specific information about your counseling to persons you designate.
EXCEPTIONS TO CONFIDENTIALITY
If there is evidence of clear and imminent danger of harm to self and/or others, a therapist is legally required to report this information to the authorities responsible for ensuring safety.
Arizona state law requires that staff of H3 For You, PLLC, who learn of, or strongly suspect, physical, sexual or elder abuse must be reported to the authorities. Any neglect of any person under 18 years of age must be reported to county child protection services.
A court order, issued by a judge, may require the H3 For You, PLLC, staff to release information contained in records and/or require a therapist to testify in a court hearing.
We may use and disclose your Protected Health Information to obtain payment of premiums for your coverage and to pay providers for the covered services you receive. We may also use and disclose your Protected Health Information to make coverage determinations or to otherwise determine and fulfill our responsibility to provide benefits. For example, if you are covered by another health plan, we may use or disclose your Protected Health Information to the other health plan to coordinate benefits.
You are agreeing to allow H3 For You, PLLC or it’s entity or contracted billing services to request payment and process for services, late cancellations and no-show appointments and any related collections as applicable. I understand Confidentiality and exceptions as described.
COMPLAINTS of HARASSMENT and/or DISCRIMINATION* If you discuss with your counselor concerns about workplace harassment violation of company policy, and/or discrimination they will not be treated as official notification to your employer. To report such incidents, you will need to follow your company’s policies.
I understand Complaints and/or Discrimination as described.
HEALTH RECORDS* You have a right to access your records maintained by H3 For You, PLLC, If you wish to have a copy of your record, you must contact H3 For You, PLLC, in writing. The counselor will ask you to sign a release of information and then provide a copy of your records pursuant to applicable legal and professional obligations.
I understand my rights to my health records as described.
APPOINTMENTS* H3 For You commits to being available for you at our scheduled meeting times and the only way we will change an appointment is for an emergency and, if possible, we will try to provide you with at least two business days advanced notice for any needed changes in our scheduled meeting time. You are responsible to attend your appointment as scheduled.
If you need to cancel or change your appointment we ask that you notify us two days in advance. Appointments that are not attended or cancelled without two day advance notice will be deducted from your overall allowed number of sessions your EAP provider authorized. If you have any two “no-show” or late cancelled appointments your H3 For You case will be closed. For insurance billing or private pay individuals your full session fee of copay, deductible and insurance payment will be assessed for each missed appointment.
I understand and agree to the Appointment attendance policy as described.
BENEFITS & RISKS* The process of counseling will most often result in problem improvement or resolution – that is the goal and intention of the EAP. Of course, positive results cannot be guaranteed. There are some issues that might require more counseling or services that are not available under the EAP. In those cases, we may make referrals and assist in getting you connected with the right provider to meet your needs.
There are also some risks that accompany the counseling process. The most frequent of these is talking about emotionally sensitive topics that bring out some unpleasant feelings during the discussions. Counseling may also result in the client making choices about relationships, substance use, work life, and many other topics that result in changes for the client and those closest to them. Other people may not agree with your choices to change which could result in increased tension in relationships. We will work with you and, with your permission, with those important in your life to adjust to any changes that result from the counseling provided.
I understand benefits and risks of counseling as described.
PLANNING* As part of the counseling process you and your counselor will work together to develop a plan. You have the right and the obligation to work with your counselor in the planning process. Periodically the plan will be reviewed to see if the counseling is being effective. If necessary. the plan can be reviewed and revised along the way.
I understand plan development part counseling as described.
TELEHEALTH APPOINTMENT CONSENT* Providing counseling services via electronic devices (tablet, computer, telephone, video, chat, text, email, etc.) can make
counseling more convenient in some circumstances. However, the technology used comes with its own special risks
including risks to confidentiality and the possibility of breakdown in the communications devices used. We will always
verify your Identity when use an electronic device. We will have a back up plan if internet is not reliable to try to
complete our meeting by telephone, if that is not a reliable option, we will reschedule the meeting.
This consent is for all telehealth service provided to me by (my Healthcare Provider) Heather Keller at H3 For You, PLLC.
Telehealth is the use of the Internet or Telephone to provide remote mental health care between a Healthcare Provider
and patient(s)/client(s).
Specifically, a mental health care professional will be communicating with me remotely via the Internet using Doxy.me
web-based audio-video software (referred to in this form as Telehealth Appointment). Doxy.me only hosts the software
and does not provide medical advice or information. When Internet service is unreliable the meeting will continue on the
telephone or be rescheduled.
The Telehealth Appointment may be for diagnosis, continuity of care, treatment, or consultation as deemed necessary by
my Healthcare Provider or me.
I understand that during a Telehealth Appointment
— details of my personal medical history and personal health information may be discussed with me and/or other health
care professionals;
— audio, video, or photo recordings containing medical details may be transmitted via secure channels and those details
may become part of my permanent records;
— all confidentiality protections granted to me by various state and federal laws also apply to my care during this
appointment;
— industry-standard network and software security protocols are in place that protect the privacy of the communication
and safeguard my transmitted information against eavesdropping and corruption;
— there may be security and privacy risks associated with Internet-based communications;
— there are benefits and limitations when compared to traditional in-person visit due to the fact that I will not be in the
same room as my provider;
— either my Healthcare Provider or I can discontinue the Telehealth Appointment if either of us feels that the information
obtained through remote communications is not adequate for diagnostic decision-making or for providing the care I
desire;
— In addition to my Healthcare Provider named above, I will be informed of any other person(s) who may be present
during the appointment and have the right to have them leave the viewing and listening area;
— to maintain my privacy, I need to ensure that my viewing and listening areas is limited to myself and any other person(s)
that has a need to participate during the virtual telehealth appointment;
— due to the limitations of telehealth that are out of my control (such as unreliable internet connection), I will call local
authorities (9-1-1) to assist me with any medical emergency;
— I have the right to omit or withhold specific details of my history that are personally sensitive;
— my Healthcare Provider may advise me to seek immediate or additional treatment or determine that there is a medical
emergency and, as such, local authorities may be given my personal details to assist me;
— the communication is privileged and confidential, and I will not record the audio or video without first seeking the
permission of my Healthcare Provider and my Healthcare Provider will not record audio or video.
Therefore, by consenting to this Telehealth Appointment
1. I desire to engage in remote audio-video communications with my Healthcare Provider.
2. I will not record audio or video communications without my Healthcare Provider verbal and written permission.
3. I understand the risks and benefits of using Internet-based communications and that no results can be guaranteed.
4. I acknowledge that if the Healthcare Provider believes that remote communication is insufficient for treatment,
consultation or evaluation, then I will be referred to alternate services or options.
5. I understand that I may be responsible for co-payments, deductibles, and other charges from my Healthcare Provider,
and additional charges may occur for services related to this appointment.
6. I have the ability to ask direct question of my Healthcare Provider about this appointment, including details about the
Healthcare Provider's privacy policy.
7. If my question is not answered to my satisfaction, I have the right to terminate the appointment.
8. I am at least 18 years of age.
I understand Telehealth counseling as described.
PRIVATE-PAY (OPT-OUT) MEDICARE SERVICES* Section 4507 of the 1997 Balanced Budget Act allows a physician or practitioner to enter a private contract with a Medicare beneficiary.
WHY A SPECIAL CONTRACT?
I have not been excluded from providing medical services under Social Security Act Medicare (including sections 1128, 1156, 1892, CFR § 405, subpart D. I, Heather Keller, H3 For You, PLLC have chosen to separate myself (“opt out”) from Medicare. My current opt-out started 01/12/2024, and ends 01/12/2026.
Because I opted out, Medicare requires I have you sign a private-pay medical services contract before I treat you.
WHO PAYS FOR SERVICES? You pay the bill. You will have to use your own money to pay the ENTIRE cost of my services.
ARE THERE CHARGE LIMITS? No, Medicare charge limits DO NOT apply to products or services you receive from me through this private-pay medical services contract. I am able to charge you whatever amount you and I agree to.
WILL MEDICARE HELP PAY? No, Medicare will NOT help pay your bill. Because I separated from Medicare, it is against the rules for you to send a bill to Medicare for my services or ask to send the bill to Medicare for you.
BUT ISN’T THIS A MEDICARE-COVERED SERVICE? Yes and no. Yes, Medicare would pay for the same service from a provider who is connected to Medicare. No, Medicare won’t pay because I have separated myself from Medicare.
WHAT OPTIONS DO I HAVE? You have the right to get your product or service from a provider connected to Medicare or from me, a provider separated from Medicare. Even if you get your product or service from me, you can always get
products and services from providers connected to Medicare. These providers are
not required to have you sign private-pay medical services contracts.
WHAT IF I AM HAVING A MEDICAL EMERGENCY? This contract does NOT cover emergency or urgent care services. If you have an emergency or urgent medical need, ask me for help. It is against Medicare rules for me to have you sign a private-pay medical services contract for emergency or urgent medical services.
WILL MY MEDIGAP OR OTHER SUPPLEMENTAL PLAN HELP PAY? No, Medigap plans WILL NOT help pay for products or services you get from me. If you have some other medical insurance plan, it MIGHT NOT help pay your bill either.
WHAT ELSE DO I NEED TO DO? If you decide to sign this contract, make sure that I also sign the contract. It is also important you get a copy of the contract to keep. This way you will have a copy to look at if you have any questions about the contract in the future.
WILL CMS GET A COPY OF THE CONTRACT? I, the provider, will supply a copy of this contract in the event CMS requests a copy electronically.
I understand Private-Pay (Opt-Out) Medicare Services or I do not qualify for Medicare.
CONSENT* I hereby acknowledge that I have read each of the above statements and/or have received satisfactory explanation of each item with my therapist. I understand the risks and benefits of counseling, the nature and limits of confidentiality, and what is expected of me as a client of the H3 For You, PLLC, counseling services.
I agree all my answers are accurate and I understand and agree to the Treatment and Privacy policies described.
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